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Small business owners share their valuable tips and insights

CommBank knows that behind every small business is a person… and behind every person is a story. Sometimes the most valuable advice comes from your fellow entrepreneurs and small business owners. 

A number of small business owners have shared their story with us and we wanted to showcase some of these to highlight their valuable tips and insights.

ROWAN DODDS, INKSPLAT STUDIOS

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“It's all about relationships.

Achieving success in business isn't just about sales and profit ... those are the results of a successful business. Actually achieving that success is all about community and relationships. 

Foster and nurture authentic two-way relationships and genuine emotional connections with your customers, your supporters, your suppliers, your colleagues, your industry and the wider community and you will be well on your way to your own success.”

HEIDI ZITTERBART, SKINOPTICS

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“It’s about passion, you need to love it so much that it consumes you and you don't feel like it’s work. You need to work likes it’s all that matters, and you need to keep fighting for success even when you think there is nothing left in you. If you make it about people instead of money, success will follow you and the money will come. Make it personal and make people know that you genuinely care. Get good advice and have the right people around to guide you. But above all LOVE what you do and celebrate every success.”

CHRIS WEBBER, WEBBER INSURANCE SERVICES PTY LTD

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“Always back yourself in and trust your gut instinct but don't be afraid to ask for help. Running a business is not easy and filled with ups and downs. Embrace the hard times so that you enjoy the good times so much more. 

Treat good staff well, reward them and they will want to stick around. It is much cheaper to keep an existing staff member happy rather than find a new one. 

Partner with experts that you can trust. A good lawyer, accountant and insurance broker can make or break a small business.”

CommBank – for however you do business.

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