South Australia’s ambulance union has claimed that scores of triple-0 emergency calls are going ignored, putting the SA public at risk.
The Ambulance Employees Association’s state secretary Phil Palmer says that almost one hundred calls for emergency services were not answered on one day this week.
“On Tuesday, the ambulance communications room were so busy that 93 triple-0 calls went unanswered,” Mr Palmer said in a statement.
“Meanwhile there times when all Hospital ED’s were over capacity, and ramping made the ambulance shortages even worse.”
However, SA Ambulance Service disputes the claim, saying that no calls were ignored.
A spokesperson from SA Ambulance Service told The Advertiser: “At no point did a triple-0 call go unanswered.”
Ambulance “ramping”, a practice which sees paramedics continuing to care for patients once arriving at hospital, has long been a point of contention between paramedics and health services in SA.
The union reported that 16 ambulance were ramped at the Royal Adelaide Hospital at one point on Monday night, leaving no ambulances free to respond to emergencies.